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This
feature is primarily designed for small or home based businesses who wish to
sound like a larger company, as well as for persons who have employees or
various departments.
Dial
By Name Directory is a Feature for use with
Virtual PBX Extensions. Each PBX Extension user has
the ability to enter their name in the
Web Center
system. In addition they will have the ability to record their name over the
phone.
How
does it work?
When
a caller is dialing into the Main Greeting and does not remember the extension
number of the person he is calling, he has the option to press 411 at any time.
The caller will then be prompted to enter between 2 and 10 letters of the last
name for the person he is looking for. The system will then play the recorded
name/s of the person/s whose last name/s match the letters that were entered.
It will also provide the ability to connect to the extension for that person.
Example:
The Caller has entered the phone key numbers 566 for JON as in Jones, they will
now here ‘For Bob Jones enter 305, for Sally
Jones enter 306.’ The words Bob Jones and Sally Jones are being played
in that specific person’s personal voice exactly as they have recorded into the
system for their extension.
The
caller can then dial the appropriate extension number and be connected! This is
another feature that truly gives you a ‘Big
Business image with a Small Business Price!’
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